Privacy Policy
Last updated: October 13, 2026
CallRevive AI ("CallRevive," "we," "us") provides missed-call text-back, AI receptionist, appointment follow-up, and review-request services to home-services businesses. This policy explains what information we collect, how we use it, and the choices you have. Questions: [email protected]. CallRevive AI, Brooklyn, New York.
Information we collect
- Inquiries. When you submit a form on this website or contact us, we collect your name, business name, phone number, email address, trade, and the details you share about your business.
- Service data. When a business uses CallRevive, we process the calls and messages the system handles for that business, which can include caller names, phone numbers, service addresses, appointment details, call recordings, transcripts, and message history.
- Technical data. Standard web server logs (IP address, browser type, pages visited) generated when you visit this website.
How we use information
- To respond to inquiries and provide the service a business has signed up for.
- To operate the texting and calling features of the service, including sending the messages described in our Terms of Service.
- To maintain, secure, and improve the service, and to comply with legal obligations.
Text messaging and mobile information
Phone numbers collected for text messaging are used only to operate the messaging program you opted into. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share mobile information only with the telecommunications and platform providers required to deliver the messages, and as required by law.
Sharing
We do not sell personal information. We share information only with: (1) the platform and telecommunications providers that run the service (for example, CRM, voice AI, and carrier providers), under their own privacy terms; (2) the business you contacted, when you are that business's customer; and (3) authorities when required by law.
Recordings
Calls handled by the service may be recorded, and callers are told so at the start of the call. Recordings and transcripts are made available to the business the call was for.
Retention and security
We keep information for as long as needed to provide the service and meet legal obligations, then delete or anonymize it. We use access controls and reputable platform providers to protect information; no system is perfectly secure.
Your choices
- Text STOP at any time to stop text messages; text HELP for help.
- Email [email protected] to ask what information we hold about you or to request deletion, and we will respond within a reasonable time.
Cookies
This website does not use advertising or cross-site tracking cookies. Third-party fonts loaded by the site are served by Google Fonts under Google's policies.
Children
The service is for businesses and is not directed to children under 13.
Changes
If we change this policy, we will update this page and the date above.